Reference

Your Privacy Policy at virtus 77

Your account, wallet, and lobby activity are covered by one Privacy Policy, so you can see how we handle sign-up data, DANA, OVO, GoPay, QRIS records, cookies, and…

DANA data handlingOVO receipt checksGoPay wallet recordsQRIS scan logs
virtus 77 Your Privacy Policy at virtus 77
CONTACT ROUTES

Privacy Help Through Real Channels

Fast privacy help matters when a phone number changes or a receipt is attached to the wrong account. We handle Privacy Policy questions through live chat, WhatsApp, and email, with support active 10:00–02:00 WIB every day. For a data access, correction, or removal request, send the account ID, registered phone, and the exact record you want us to check so we can trace it without exposing another account.

Team online

Live Chat

Use live chat from Account > Help during 10:00–02:00 WIB for privacy questions about login alerts, cookies, payment records, or device entries. We may ask for your account ID before discussing personal data.

WhatsApp

Message our WhatsApp contact when you cannot sign in but need a privacy change, such as a new phone number. We verify registered email, recent wallet method, and last login device first.

Email

Send email for access copies or deletion requests that need attachments. Include your account ID, request type, and a reachable contact; we keep the thread tied to the privacy case.

ACCOUNT CARE

Controls We Keep Around Your Data

Your Privacy Policy is useful only if the controls behind it are clear. We separate account profile data, wallet records, cookie choices, device sessions, and support cases so…

Profile Data

We use your name, phone, email, and account ID to create and maintain your profile.

Cookie Choices

Cookies keep your session alive, remember language choices, and help us spot repeated failed logins.

Device Security

Go to Account > Security > Active Devices to see recent sign-ins.

Payment Records

DANA, OVO, GoPay, and QRIS receipts are stored with account ID, time, amount, and status.

Game Activity

Activity from Speed Baccarat, Fishing God, Bingo, and Crash Games is tied to session records, not public profiles.

Retention Requests

Some records can be corrected quickly, while payment and security logs may need longer retention for legal or dispute reasons.

Privacy Policy Questions You May Ask

These answers focus on how we apply the Privacy Policy when you create an account, pay through Indonesian wallets, switch devices, or ask for a data change. They are written from our operating flow, not a generic template. If your case involves account access, identity checks, or payment records, the support team will confirm the next step through the channel you used to contact us.

We collect the details needed to create and secure your account: name, phone, email, login credentials, referral source if entered, and device details from the sign-up session. Payment data is added when you use a wallet method.

We use wallet records to match deposits, withdrawals, failed scans, and receipt disputes with your account ID. The record may include wallet name, time, amount, status, device reference, and support case links.

Yes. Contact live chat, WhatsApp, or email with your account ID and registered phone. We will verify you first, then prepare data linked to your profile, payments, devices, game sessions, and support cases.

Start in Account > Profile if you can sign in. If you cannot access the account, message WhatsApp or email; we verify registered details and recent payment method before changing privacy-linked contact data.

Cookies help keep you signed in, remember browser choices, and connect session activity with the right account. Game activity such as Speed Baccarat or Aviator may also create server records for account security.

We share data when a provider is needed for hosting, payment reconciliation, security checks, customer support tools, or legal requests. Each transfer is limited to the task and recorded inside our case trail.

You can request deletion through support, and we will explain which records can be removed and which must be retained for payment, dispute, security, or legal reasons. The final handling depends on local law.